Salary in the field of Customer care in Germany

What does one earn in the field of Customer care?

Employees in the field of Customer care earn an average of 55.315€ per year in Germany. This corresponds to a gross monthly salary of 4.610€. The salary for professionals in the field of Customer care ranges between 45.420€ and 59.630€.

Nationwide, there are

20 Customer care jobs on jobvector.de.

Average Salary

55.315 € gross/Year
To give you a realistic assessment of your potential income, we use the 25th and 75th percentiles of our salary data for salary values (min, max). This improves the quality of our salary information by excluding distorting (extremely high and low) salaries.
min. 45.420 €

Gross salary/Year

max. 59.630 €

Gross salary/Year

Year Month
Demand in the job market for positions in the field of Customer care is currently high, and many companies are looking for suitable professionals. Among the employers currently seeking applicants in the field of Customer care are:

Starting salary in the field of Customer care

The starting salary in the field of Customer care is on average 48.414 € gross per year. This corresponds to a monthly salary of 4.035 € gross.

Your chances of a higher salary increase with your work experience, as you can often take on more responsibility.

With several years of work experience in the field of Customer care, your average salary is 63.250 € gross per year.

Starting Salary

⌀ 48.414 €

With
Experience

⌀ 63.250 €

Job vacancies in the Customer care field

All Customer care Jobs

Similar Interesting Fields

As a professional in the field of Customer care, you have numerous specialization opportunities and related fields, such as

Customer Service , Customer support , Customer management ,

for which you could also be qualified with your knowledge.

Salary in the field of Customer care
Degree vs. Apprenticeship

Whether you pursue a degree or an apprenticeship not only determines the positions you may qualify for in a company but also significantly impacts your salary. Typically, with an academic degree, your starting salary is higher than with a vocational training. However, your salary is not set in stone - through work experience and additional qualifications, you always have the opportunity to advance and increase your salary further.

The type of degree you obtain can also affect your salary. The average salary for master's graduates is higher than for bachelor's graduates, and with a master's degree, you have better chances of quickly attaining a position with personnel responsibility. However, salary alone should never be your sole decision criterion: choose the qualification that best fits your interests and carefully consider whether you prefer to earn money sooner or continue studying a bit longer.

With a completed apprenticeship, you can expect an average annual salary of 46.520€ in the field of Customer care. If you have an academic degree in the field of Customer care, your average salary is 55.863€.

Academic degree

ø 55.863 €

Study vs. Training

Non-Academic degree (Apprenticeship, Vocational Education, Technician, ...)

ø 46.520 €

Salary in the field of Customer care
by City

Where do you earn the most in the field of Customer care? Currently, you earn the most in the field of Customer care in München with an average salary of 63.250€ per year.

In general, the salary in the field of Customer care is usually higher in large cities than in small towns. Large cities and metropolises often offer higher salaries, although the cost of living is also higher.

In which city you can earn particularly high salaries in the field of Customer care, you will find out in this table:

Ø Gehalt Gehaltsspanne
München 63,250€ 56,482 € - 66,749€
Düsseldorf 51,348€ 45,468 € - 52,000€
Essen 50,121€ 46,324 € - 51,837€
Nürnberg 58,634€ 56,155 € - 61,706€
Duisburg 50,121€ 46,324 € - 51,837€
Bochum 48,894€ 45,468 € - 51,348€
Wuppertal 50,121€ 46,324 € - 51,837€
Mönchengladbach 51,348€ 45,468 € - 52,000€
Gelsenkirchen 48,894€ 45,468 € - 51,348€
Krefeld 51,348€ 45,468 € - 52,000€
Oberhausen 50,121€ 46,324 € - 51,837€
Mülheim an der Ruhr 50,121€ 46,324 € - 51,837€
Solingen 50,121€ 46,324 € - 51,837€
Herne 48,894€ 45,468 € - 51,348€
Neuss 51,348€ 45,468 € - 52,000€
Fürth 58,634€ 56,155 € - 61,706€
Bottrop 50,121€ 46,324 € - 51,837€
Erlangen 58,634€ 56,155 € - 61,706€
Moers 51,348€ 45,468 € - 52,000€
Herten 50,121€ 46,324 € - 51,837€
Langenfeld (Rheinland) 51,348€ 45,468 € - 52,000€
Hilden 51,348€ 45,468 € - 52,000€
Erkrath 50,121€ 46,324 € - 51,837€
Neumarkt in der Oberpfalz 58,634€ 56,155 € - 61,706€
Starnberg 63,250€ 56,482 € - 66,749€
Taufkirchen, Kreis München 63,250€ 56,482 € - 66,749€
Gilching 63,250€ 56,482 € - 66,749€
Garching bei München 63,250€ 56,482 € - 66,749€
Ismaning 63,250€ 56,482 € - 66,749€
Eckental 58,634€ 56,155 € - 61,706€
Show more cities

What factors influence your salary in the field of Customer care?

There are several career factors that influence your salary in the field of Customer care. Average salary tends to increase with the size of the company you work for. In large corporations, salaries are often higher compared to start-ups and small companies. However, in smaller companies, you may have the opportunity to advance more quickly on the career ladder.

One of the key factors affecting your salary in the field of Customer care is your work experience. With each year on the job, you gain valuable knowledge and experience that become increasingly better compensated over time. In just a few years, you transition from a beginner to a young professional. After more than 10 years of experience, you can then be considered a professional. With increasing experience, you also have the opportunity to move into positions with personnel responsibility. A position with personnel responsibility is generally paid significantly better, and there are further factors influencing your salary here as well. For example, a department head with personnel responsibility for over 20 employees earns more than a group leader responsible for 5 employees.

Your educational qualification, the city, and the federal state where you work are also factors that influence your salary.

Customer care - Latest salary data 2024

How up-to-date is the salary data in the Customer care area?

At jobvector, we attach great importance to always providing you with up-to-date and accurate salary information. Salaries in the Customer care sector have changed significantly over the last few years due to factors such as rising wage levels, inflation, new legal regulations, bonus payments and tax adjustments. It is therefore particularly important to us to present up-to-date data that gives you as an applicant a good and realistic basis for the next salary negotiation.

The salary information on jobvector is consistently kept up to date and is never more than three years old. This up-to-dateness guarantees you a precise and clearly structured overview of the salary structures in the Customer care sector, and effectively supports you in preparing for your salary negotiations.

Further job vacancies in the Customer care field

CAREER DAY

All Customer care Jobs

The salary information presented here is based on salary data provided by employers in job postings as well as surveys of over 10,000 professionals in the STEM field conducted by jobvector.

These professionals bring a wealth of experience and expertise from various companies and positions, making the data a comprehensive and meaningful source for average values.

It is important to emphasize that these salary figures represent averages and cannot be directly attributed to individual job postings. However, they provide valuable guidance and insights into salary structures in the STEM field for both job seekers and employers.